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We are able to offer a full installation service or supply only - whatever suits your needs. We provide a free site survey to check the practicalities and make sure your preferred option is feasible. Our survey and installation work is carried out by our partner subcontractors who enable us to handle all types of fireplace and heating installation. They are Gas Safe and/or HETAS registered installers and are able to offer a complete service tailored to your needs. We put together and manage the whole package for you. Equally, if you have your own installer we are happy to offer a “supply only” service. Our engineers are also able to help you adapt and update your existing fireplaces and can carry out works to chimneys and flues to meet current regulations as well as gas fire servicing and repairs. Most manufacturers recommend an annual service for gas fires and it is always advisable for flues to be checked regularly as they can deteriorate over time and regulations also change.
Because we operate from a showroom and are not just internet based we are often able to offer a better service in dealing with manufacturers on warranties and we are able to offer longer warranties on some products